On the 26th of January 1998, a news flashed all over the computer world that
struggling financially DEC was purchased by Compaq Computer Corporation and the
deal was about to be approved by the upcoming shareholders' meetings of both
companies. DEC's shareholders ratified the agreement on the 2nd of February
1998. The amount of sale was 9.6 mlrd. USD, much higher if compared to
DEC's market capitalisation before the acquisition of about 7 mlrd. USD.
The process of integrating DEC's functional units into Compaq's business
structure was finished about half a year later with the legal end of DEC, when
its shares were taken off the New York Stock Exchange on the 11th of June 1998.
To mention, negotiations between DEC and Compaq started in 1995 but finished
unsuccessfully in 1996 because top management of DEC held a position insisting
on a merger, not an acquisition. Nevertheless, here comes a question: how could
it happen that a huge company (in figures of 1989: almost 130 ths. of
personnel, gross revenue of about 14 mlrd. USD per year, i. e. the
second largest company in the industry after IBM) which held a very high R&D
potential and significant manufacturing facilities, was forced to sell itself to
a large computer-building company from Texas? There was no definite answer to
this question, though reasons mentioned were various.
A long time ago Kenneth Olsen, a founder, president and CEO of DEC until
almost the end, said that
well-engineered products would sell themselves.
Thus, they have no need in any advertising campaigns or other instruments of
market promotion. He also mentioned that
there is no reason anyone would want
a computer at home. Perhaps, these thoughts were correct in those "old good
times" when computer equipment was manufactured in limited quantities by
professionals and for professionals, thus cost a hefty amount per unit. However,
they weren't appropriate somewhere close to the end of the 20th century when
computer equipment was sold in million units per year, and a very regular
computer could be taken together using a screwdriver and parts from the nearest
computer shop for an hour of free time maximum. Besides, it would cost over 10
times less than a wardrobe-like one from those "old good times" mentioned
previously. Finally, nothing should prevent you from ordering a whole working
box right from that shop with a free delivery. Considering that such a regular
machine would be purchased most likely not by a professional manager realising
clearly what TCO (Total Cost of Ownership) stands for, but by an aunt Marge or a
young prankster Johnny making no difference between a transistor and a resistor,
so such customers should be motivated definitely not by engineering advantages
of a potential purchase.
Mistake #1.
At the very beginning of the Alpha architecture's way, DEC's top management
made a great strategical mistake. First prototypes of EV4 were presented on a
computer conference in February of 1991. There were engineers of Apple Computer
admitted among others, and they were looking for a new processor architecture to
power their company's future computers. Of course, they were impressed by
advantages of EV4. John Sculley, Apple's CEO of those days, met with Kenneth
Olsen in June of the same year and offered him to use the new processor of DEC
in future Macs. Olsen refused the offer motivating that EV4 was not ready for
the market, besides the VAX architecture hadn't reached its end-of-life yet.
Several months later, rumours said that new Macs would be powered by PowerPC
processors designed and manufactured by the alliance of Apple, IBM and Motorola.
So,
DEC had lost an excellent opportunity to achieve good long-term sales of
Alpha hardware and to promote the architecture on the desktop market but gained
a competitor instead. William Demmer, a former vice-president of VAX and
Alpha divisions who resigned in 1995, said in his interview to the Business Week
published on the 28th of April 1997: "Ken did not want the company's future to
run on Alpha."
Mistake #2.
DEC manufactured Alpha processors as well as accompanying system logic sets
and numerous peripherals at the factory of its own in Hudson (Massachusetts, the
USA). It designed and produced OEM-available mainboards for desktops and
workstations called "Evaluation Board" or "AlphaPC". Their assortment was rather
limited though. Neither of them supported multiprocessing, though all DEC's
Alpha powered servers except of entry-level models were multiprocessors.
Nevertheless, all mainboards were engineered very well, though expensive very
much like Alpha processors. Their layout schemes were available for public
access, so several companies (Aspen, Polywell, Enorex asf.) manufactured fully
qualified clones. The only company to develop and produce proprietary designs
was DeskStation. In general, it could be stated for sure that
DEC considered
a priority to produce workstations and servers of its own, but didn't bother
itself to fill the market with their basic components. Of course, this
approach offered more income in short perspective, but there was no chance to
establish a strong presence on the desktop or workstation market this way.
Mistake #3.
Despite all attempts taken,
DEC failed to make prices (considering
processors, system logic sets and mainboards first) affordable to most potential
customers. For example, 266MHz and 300MHz EV5 were offered in the beginning
of 1995 for 2052 and 2937 USD respectively in lots of 1000 units — both
prices were enormous even if to take into account average estimated
manufacturing costs of 430 USD per unit. Considering price per one "parrot" of
SPECint92, EV5 cost about 2 times higher than competitive RISC designs. At the
same time, a standard system logic set for it, DEC Alcor, was offered much
cheaper — 295 USD each in lots of 5000 units. Nevertheless, the only
Alcor-based mainboard from DEC, EB164 with 1Mb of B-cache, bundled with a
processor and 16Mb of operating memory (by the way, that wasn't enough to run
many applications on Alpha even those days), carried a list price of about 7500
USD.
Mistake #4.
Although Alpha was declared an open architecture right from the start, there
was no consortium to develop it. All R&D actions were handled by DEC itself
in cooperation with Mitsubishi sometimes. In fact,
though the architecture
was free de jure, most important hardware designs of it were pretty much closed
de facto, so had to be paid-licenced if could be at all. Of course, it
wasn't that thing helping to promote the architecture. For instance, if they
kept EV4 and EV5 designs proprietary but let LCA4 go free without any licence
fees or other obligations implied, it would be a strong move shaking the desktop
market well. Soon after introduction of EV4, DEC offered to licence
manufacturing rights to Intel, Motorola, NEC and Texas Instruments. However, all
these companies were involved in different projects of their own and didn't want
to play the second fiddle at this party, so they refused. Perhaps, the
conditions could be also unacceptable or something else.
Mistake #5.
After all, even the fastest computer without an operating system and
accompanying software is just an expensive source of noise and an environmental
heater. DEC targeted its Alpha hardware for Windows NT, Digital UNIX
and OpenVMS following this priority order exactly. Could be not bad, but...
Windows NT was an operating system designed for users when right
out of the box, not for programmers since there were no software development
tools supplied. Hence, it was dependent heavily upon precompiled applications,
commercial notably. In fact, numbers of Alpha- and i386-ready software titles
for Windows NT were different by a few times. Although there was
FX!32, an excellent emulator and translator of i386 code to Alpha
released by Anton Chernoff's team in 1996. While being a useful solution itself,
couldn't help with performance decrease of 40% on average when compared to the
same source code compiled natively. Next, there were drivers and FX!32 was
absolutely of no help in this area. Considering a fact that very few hardware
manufacturers honoured the Alpha architecture enough to release any of them,
users had to rely mostly upon Microsoft and DEC. Finally, Windows NT (3.51
as well as 4.0) was a 32-bit OS regardless of running on the 64-bit Alpha
hardware, thus was unable of utilising it to the full extent. However, all these
issues didn't prevent DEC from promoting its Alpha systems with a slogan "Born
to run Windows NT". In brief,
such an OS shouldn't be positioned as the
primary for the Alpha architecture, though having it available as an option
was a big plus on the workstation market.
Mistake #6.
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OpenVMS and Digital UNIX (also known as OSF/1 and later
as Tru64 UNIX), two reliable and scalable commercial operating systems by
DEC, they didn't obtain any vast popularity because of high prices, for
instance, over 1000 USD for one copy of Digital UNIX 4.x in 1997. Of
course, their source code was closed. Although there were other drawbacks
available such as even more limited hardware base supported when compared to
Windows NT, if either of these OS was given freedom together with DEC's
excellent development tools, it could increase the Alpha architecture's market
share strongly. Mistake #7.
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DEC didn't support free open-source operating systems, though the very first of
them, NetBSD, was ported to Alpha in 1995, followed by Linux,
OpenBSD and FreeBSD. It was strange somewhat because these OS were
(and still are) popular very much in the Alpha world. In addition, their high
potential was apparent even those days and was increasing constantly. Besides,
these OS featured no worse performance than commercial Digital UNIX or
OpenVMS and hardware support comparable to Windows NT (much better
nowadays) as well as many other benefits you may expect from open-source
software. Mistake #8.
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This list of DEC's great mistakes could be continued even more. However,
other ones either aren't important that much as those mentioned above or aren't
related directly to the Alpha architecture. Anyway, the following final
conclusion could be derived from the author's point of view:
DEC had done a real number of efforts to make as much
money as possible with the Alpha architecture, but had done almost no efforts to
help the architecture itself.
The board of directors motivated by numerous company's failures during the
late 1980's and early 1990's suspended Olsen from managing the corporation in
June of 1992 and appointed Robert Palmer instead. He did a hard try to
reorganise the company's business in 1994 by turning the existing matrix model
(when departments different functionally cooperated to make a decision) into a
traditional vertical (when authorities and responsibilities were defined clearly
from the very top to the very bottom of a company). From 1991 to 1994, DEC's net
losses figured into over 4 mlrd. USD including 2 mlrd. just from July
of 1993 to June of 1994 (in turn, including 1.2 mlrd. spent on
restructurisation). The number of personnel was reduced to 85 thousand.
Accordingly to Palmer's programme, the company had to get rid of many divisions
considered non-priority, so the global sale began. In July of 1994, the Storage
Business Unit manufacturing disk and tape drives was sold to Quantum for
400 mln. USD, soon after a fiasco of DEC's first thin-film hard drives
(RA90 and RA92) which entered the market too late because of design flaws and
didn't survive in competition. In August of 1994, the Database Software Unit was
sold to Oracle for 100 mln. USD, also a 7.8% share in Italian Olivetti was
redeemed for 140 mln. USD. In November of 1997, a deal was arranged to
transfer the Network Product Business Unit to Cabletron for 430 mln. USD.
The fall of DEC was loud enough. It sued Intel in May of 1997 accusing in
infringements upon 10 patents issued for the Alpha architecture while designing
Pentium, Pentium Pro and Pentium II processors. Intel started a lawsuit against
DEC in September of 1997 claiming its 14 patents to be dishonoured while
designing Alpha processors. The peace was reached finally on the 27th of October
1997 when both companies took their complaints back. DEC licenced to Intel
manufacturing rights for all its hardware available except of Alpha property,
also agreed to support the future IA-64 architecture. In exchange, Intel
purchased from DEC the factory in Hudson together with designing centres in
Jerusalem (Israel) and Austin (Texas, the USA) for 625 mln. USD, also
agreed to manufacture Alpha processors for DEC in the future. Additionally, an
agreement was signed to cross-licence patents for 10 years. The deal was
completed on the 18th of May 1998. By that time, Compaq had started to
incorporate DEC's primary divisions with about 38 ths. of personnel. Many
of them were laid off in the very near future though. By the way, Compaq
employed about 32 ths. of personnel on its own prior to the acquisition.
It needs to mention that not so long before the end of DEC and soon after
many talented engineers who actually created DEC's realm left for other
employers. Derrick Meyer and James Keller went to AMD to design K7 and K8
respectively. Daniel Leibholz was hired by Sun to create UltraSPARC V. Richard
Sites, one of primary Alpha architects during all previous years, also abandoned
the new owner. Intel appeared to be lucky even less. The StrongARM architecture
which was purchased from DEC together with the factory and designing centres
seemed to be at a dead end because none of those chief architects who developed
StrongARM-110 previously (Daniel Dobberpuhl, Richard Witek, Gregory Hoeppner and
Liam Madden) decided to join the Chipzilla. Even more, Witek's team which worked
in Austin towards the next StrongARM core resigned completely. So, Intel had to
relocate engineers who developed i960 previously to work on this project
literally from the scratch.